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Customer Relationship Management: Secrets to CRM Success

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Microsoft CRM uses lead and opportunity management, incident management and a searchable knowledgebase. CRM also makes use of reporting tools for accurate forecasting, measurement of business activity, and employee performance. This webcast is your key to learning the secrets of Microsoft CRM success.

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Microsoft Corporation, Customer Relationship Management: Secrets to CRM Success, CRM, customer relationship management, customer relationship, customer

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Microsoft Corporation

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Customer Relationship Management: Secrets to CRM Success

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